Breitling stands apart with its watches unapologetically dedicated to authentic adventures, in the air, at sea or on land. We are currently looking for a Retail Manager to join our #Squad in Germany. In this role you will manage our retail network in Germany, which currently consist of 2 internal boutiques and 4 partner boutiques. You will drive our business strategy to maximize the retail profitability by pushing sales while controlling expenditures. You will build motivated, engaged and high - performing teams. You will professionalize the customer journey and retail operations.

Your main responsibilities:

• Retail Network Performance
  • 
    Define, implement, report and manage key performance indicators (KPIs)
  • Manage and coach boutique managers to ensure that sales targets are achieved
  • Support the development and maintenance of a strong client base
  • Develop brand awareness in each boutique location through local networking and market activity
  • Generate ideas about future retail activities to ensure a cutting-edge strategy

• Cross-functional collaboration
• Work in partnership with key account manager to support partner boutique growth & development
• Expand relationship with Marketing to improve awareness, drive traffic and maximize sell-out
• Share business priorities and targets in a timely manner with store managers and their teams
• Set-up of professional Customer Relationship Management (CRM) across the network

• Operations
• Secure the compliance of the retail network with all company policies and procedures relating to security, health, and safety
• Manage the day to day retail operation
• Maintain and constantly monitor stocks to achieve monthly sales targets
• Ensure best possible management of store upkeep and maintenance

• Training and Coaching
  • Enable all sales staff to deliver and exceptional customer service
  • Lead strong sales management culture; manage development
  • Encourage retail teams to deepen their knowledge on customer interaction trends

Your profile:

• You have at least 3 years of experience in retail area and luxury sector
• You have proven experience in people management
• Familiarity in watch industry is a great plus
• You are fluent in German and English
• You are familiar with CRMs (ideally salesforce)
• You are proficient with Microsoft Office (especially Excel and Powerpoint)
• You have proven experience in development of a retail network
• You are comfortable with regular travels and occasional weekend or evening shifts
• You possess influencing and negotiation skills
• You have an analytical approach and great organizational competencies
• You are an innovative leader with visionary business sense and style

At Breitling, we value:

• Entrepreneurial spirit
• Doer and result-driven
• Innovative thinker
• Explorer and experimental mindset
• Ethical and inclusive way of collaboration
• Understanding aesthetics