Training Supervisor
Job description
Breitling stands apart with its watches unapologetically dedicated to authentic adventures, in the air, at sea or on land. We are currently looking for a Training Supervisor for our Training Department in Shanghai. Training Supervisor will work with Head of L&D and will be responsible for three major pillars: Project Management, Training Delivery and Coaching Implementation. This will also expect from a candidate assisting manager in daily challenges and long-term projects.
Main responsibilities:
-
Project Management
- Contribute to Retail Excellence Project
- Targeting at all retail and wholesale boutiques in national wide
- Drive excellent client experience and operation productivity
- Understanding business needs and strategy, providing learning solutions, initiatives and tools
- Contribute to manage MSP project through diagnosing opportunities, providing solutions and driving sustainable improvement
-
Training Delivery
- Deliver high standard classroom training independently, including Induction Training, Service & Selling Skill training and Novelties Training
- Ensure excellent learning experience by logistic support, effectiveness evaluation and follow-up.
-
Coaching Implementation
- Conduct effective field coaching to maximize training effectiveness and drive for behavior change
- Visit boutique in a certain frequency to constantly improve Breitling boutique experience and productivity by providing constructed suggestions.
Job requirements
Your profile:
- 3 Year experience in training and learning field, Luxury W&J industry will be a plus
- College Degree Above
- Fluent English and Chinese Mandarin both in Oral and Written
- Action oriented, and results driven
- Growth mindset, and strong learning agility
- Solid abilities of presentation, facilitation and coaching
- Solid computer skills in Word, Excel and PowerPoint
At Breitling, we are:
- Guided by our entrepreneurial spirit
- Doers and result-driven
- Innovative thinkers
- Explorers and like to experiment
- Ethical and have an inclusive way of collaboration
- Able to manage and prioritize multiple projects and tasks simultaneously
- Understanding aesthetics