Deputy Boutique Manager - Rome (f/m/x)
- On-site
- Rome, Lazio, Italy
- Retail
Job description
Breitling stands apart with its watches unapologetically dedicated to authentic adventures, in the air, at sea or on land. We are currently looking for a Deputy Boutique Manager to join our #Squad in our new boutique in Rome.
Your responsibilities:
- Maintain floor coverage to support sales team in providing a luxury experience for customers. Set an example through client interactions and ensure highest level of service exists in order to meet or exceed store goals
- Partner with Boutique Manager to monitor performance goals and continually make necessary adjustments to meet or exceed goals.
- Address and successfully resolve client situations according to company standards. Escalate client issues to Boutique Manager as needed.
- Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients
- Support sales associates in Breitling “Sales Techniques and Service” and clienteling skill development
- Develop strong product knowledge as well as company history, information and news knowledge to be able to communicate to both customers and the team.
- Knowledgeable in current industry trends and technology including familiarity of competition.
- Maintain a professional appearance and behavior and follow the Breitling dress code standards
- Support all company initiates as they relate to product launches, customer service and selling
- Support the visual merchandising and the store operations (stock management, inventory, special events organisation, ...)
- Support the team relations (examples: hiring, communications with HQ, team's work scheduling, timekeeping, trainings ...)
Job requirements
Your profile:
- You have at least 3 years of experience in similar roles
- You have strong communication skills and team-player mentality
- You are well connected within the luxury industry and the Rome area
- You speak fluently Italian and English, French or any other languages would be a plus
At Breitling, we are:
- Entrepreneurially-minded
- Doers and results-driven
- Innovative thinkers
- Explorers and experimenters
- Ethical and inclusive
- Inspired by heritage and craftsmanship
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