West Coast Regional Manager

Founded in 1884, Breitling is a leading Swiss watchmaker. The innovative company defined the modern chronograph and pioneered the navigational tool watch. Today, it’s still breaking new ground as a casual, inclusive, and sustainable luxury brand with more than 250 industrial loft-inspired retail locations around the world. Breitling’s collections center around air, land, and sea pursuits, all captured in the brand’s unmistakable modern-retro style. The exceptional quality of every watch movement is confirmed by its status as a COSC-certified chronometer, and the brand remains one of only a handful of independent watchmakers to produce its own manufacture calibers. Combining classic watchmaking with the latest innovations, Breitling is both a company with history and one that’s ahead of its time.

Position Summary: The Regional Manager is responsible for leadership of the boutiques within their assigned market/territory. The position is accountable of the overall team and sales performance, P&L, operational excellence, compliance in policies and procedures, and ensures retail excellence in client service and journey. This role is based on the west coast- applicants would ideally be located in NV, AZ, CA, OR area with access to major airports.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Business Development

• Develop talent growth from recruiting, hiring and succession planning in all boutiques, working with Retail Director to develop/manage retail store team structure.
• Develop and execute boutique and network business plans, inclusive of marketing and promotional strategies that will continue to drive traffic to the store and grow the customer base, with emphasis placed on building the local market. Partner with Retail Director for review and approval.
• Create and execute Action Plans to drive business and manage stores performance to maximize profitability and productivity.
• Manage sales performance, KPI goals and CRM development and client management of each boutique, and network.
• Ensure all operational procedures and policies are rolled out efficiently and effectively ensuring a strong reflection of Breitling standards.
• Partner with cross-functional teams such as Visual Merchandising, Finance, E-Commerce and others related to provide a seamless business flow for boutiques and corporate office.
• Responsible for new store openings from hiring, operational system development and opening.
• Create business strategies in each market in collaboration with store managers from event ideas, execution of action plans, and client development ideas.
• Partner with Retail Merchandising on each store’s product performance, market analysis, ST %, and provide feedback on products to Retail Director
• Partner with Retail Trainer to schedule, PK, management training, new hire induction, and selling technique trainings.
• Communicate with each store and travel to each market with approval of Retail Director on visit guidelines and frequency.
• Be aware of the local market and business environment including competitors’ business activities and luxury market trends.

Team Management

• Be a positive role model and always represent the brand appropriately.
• Display agility and adaptability throughout the evolution of the Brand and company.
• Ensure an effective end-to-end employee experience in their network, hiring strong and qualified candidates, partnering to ensure effective training and onboarding, provide consistent and actionable feedback, and build strong development and succession plans through effective leadership and management of talent lifecycle.
• Coach, develop, and motivate team through regular and consistent touchpoints, both virtually and in person.
• Identify individual and team training needs. Create and implement regular training and monitor behaviors and results. Partner with Retail Director and Training Manager as needed.
• Supervise team and enforce company policies while adhering to proper procedure regarding disciplinary action.
• Exhibit strong interpersonal skills in dealing with staff, peers, supervisors and the Wilton and Switzerland corporate office.
• Communicate corporate initiatives and directives to team through daily and/or weekly meetings/communication.

Store Operations

• Maintain thorough understanding of all company policies, procedures and processes. Ensure team adherence to company and security policies and procedures at all times.
• Effective utilization of POS system and inventory management functions.
• Maintain inventory accuracy and shrink within company standards by regular follow ups with Operations Manager and executing initiatives as needed.
• Provide qualitative and quantitative business reports as required by the Retail Director.
• Meet all KPI focused from company directive and action plan.
• Perform other projects as assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Critical Thinking and Analysis - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason in complex situations.

Education/Experience: College or university degree with 8+ years of management experience in multi-store experience is preferred.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As Regional Manager, work requires frequent travel to different markets in US and possible international travel.

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10-30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.